Friday, March 17, 2017

Buick, Lexus top J.D. Power survey, as vehicle service improves overall

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Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's ov

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Buick, Lexus top J.D. Power survey, as vehicle service improves overall originally appeared on Autoblog on Fri, 17 Mar 2017 10:00:00 EDT. Please see our terms for use of feeds.

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